SNS Bank NV aims to be a people-oriented, social and sustainable bank . In 2015 we put this ambition more into practice by improving the customer experience and our business operations. On this website we like to show the initiatives we took.

  • asn bank
  • regiobank
  • blg wonen
  • sns
  • zwitserleven
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KEY FIGURES

Our achieved results in figures

KEY FIGURES

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Customers >3 mn
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Balance sheet total 63 bn
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Savings 37 bn
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Mortgages 46 bn
ALL KEY FIGURES
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HIGHLIGHTS

What we have achieved together

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OUR BRANDS

The highlights

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8.1

Customer satisfaction

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45,000

New customers

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+ 19

Net Promoter Score

ASN INVESTMENT FUNDS

2.4 bn

NUMBER OF CUSTOMERS

>628,000 mln

AMBITION CARBON NEUTRAL

Position ultimo 2015: 70.8% carbon neutral

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7.8

Customer satisfaction

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235,000

Number of customers

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- 42

Net Promoter Score

SAVING ENERGY

Limburg Ronald McDonald Houses save
€ 10,000 per year thanks to BLG Wonen

PROFILE INVESTMENT

BLG Wonen introduces
profile investment

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538

Independent advisers

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56,000

New customers

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+ 5

Net Promoter Score

BEST MANAGEMENT

RegioBank wins Mortgage Award for 'Best Management'

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> 1.5 MN

Number of customers

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7.8

Employee satisfaction

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- 26

Net Promoter Score

WhatsApp

First bank to introduce WhatsApp as customer service channel

number of stores

189

New customers

121,000

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BANKING

with a human touch

SNS Bank NV aims to be a people-oriented, social en sustainable bank with her brands.

In 2015 we put this ambition more into practive by improving the customer experience and our business operations.

Banking with a human touch

Featured

SNS Bank NV ranks second and fourth in the Fair Finance Guide survey

Carbon neutral balance sheet

23%

Our goal is to have a carbon neutral
balance sheet by 2030

Eurowijs

Our employees give guest lessons at schools to make children aware of the different ways of dealing with money

Special Credits Service Centre

Arrears management for the retail mortgages